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Tenant Services
Tenant Services
Tenant Services

Where business is going

Toronto-Dominion Centre is Canada's most prestigious global business address. Situated at the very centre of Canadian business, TDC continues to set new and innovative standards for industry leadership and operational excellence, and provides the ultimate environment for success.

CF CONNECT

We believe that the most effective tenant service is prompt, responsive, and results-oriented. That’s why Cadillac Fairview is pleased to offer CF CONNECT - a service designed to provide tenants with a web-based, instant connection to our service program.

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How connect works

Onsite Amenities

Amenites: Art Gallery

Art Gallery

This one-of-a-kind Inuit Art gallery features a selection of artwork from Canada's Inuit people from the Arctic region

Curated by TD Bank, the gallery is located on the ground and Mezzanine levels of 79 Wellington St. West.  Admission is free.

Bike Tool Kits

Air pumps and repair kits are available at all tower lobbies for anyone needing a quick fix.

Amenites: Bike Racks

Bike Racks

Bike racks are located at the entrances to each tower. A secured bike cage, located on the P1 Level of 79 Wellington St. West, is also available for TD Centre tenants.

Canada Post

A full-service Canada Post outlet is located in the concourse level of 77 King St. West.

canadapost.ca

Amenites: Car Wash & Detailing

Car Wash & Detailing

Located on P2 Level of 222 Bay, CleanCar Co. will not only wash your car while you're at the office or visiting a client, they will also detail it inside and out.

Child Care Services

Kids + Company is a full-time childcare centre located in 95 Wellington Street West and offers childcare for all ages as well as emergency or back-up care and holiday camps.

kidsandcompany.com

Concierge Services

Eservus is an online corporate concierge service that provides a variety of discounted tickets and value added services to tenants of the TD Centre.

Amenites: Design Exchange

Design Exchange

Our on site design museum featuring the trading floor of the original Toronto Stock Exchange not only offers exceptional exhibits and programming but it  is also a great venue for special events.

dx.org

Chaplaincy

Integrating faith and work, the King-Bay Chaplaincy offers spiritual guidance for all denominations. Open Monday to Friday, they are available by appointment, for drop-ins and for events.

Dry Cleaning

Flair Cleaners, located in the concourse level of 222 Bay, provides top quality services at competitive pricing.

flaircleaners.ca

Amenites: Electrical Vehicle Parking

Electrical Vehicle Parking

Located on the P1 Level of 66 Wellington St. West, TD Centre boasts 5 Electrical Vehicle Charging station.

Amenites: Emergency Response Team

Emergency Response Team

Our Emergency Response Team (ERT) is on duty Monday to Friday, 9 am to 7 pm. TDC ERT personnel are able to provide emergency aid in life threatening situations prior to the arrival of 911 EMS personnel. All ERT members are certified instructors in First Aid, CPR, AED, WHMIS and Fire Warden training.

Event Venues

Looking for the perfect downtown location to book your next event? From office parties to annual meetings, you’ll find exceptional venues here for all occasions:

Bymark
416-777-1144
bymark.ca
 
Canoe Restaurant & Bar
416-364-0054
oliverbonacini.com
 
Duke of Devon
416-642-3853
devon.thedukepubs.ca
 
Design Exchange
416-363-6121
dx.org
 
Stratus Restaurant
416-865-1924
stratusrestaurant.com
Amenites: Health Club

Health Club

Located on the 36th floor of 79 Wellington St. West, The Toronto Athletic Club is Toronto's premier urban fitness facility – your one stop shop for all of your athletic and social needs.  

torontoathleticclub.com

Amenites: Oscar Peterson Square

Oscar Peterson Square

Situated in the centre of TD Centre, our  grass courtyard is an oasis in the heart of the city and the ideal spot to relax and recharge.

Amenites: Parking Services

Parking Services

We offer a wide  range of services to our parking customers: battery boost; tire inflation; windshield washing stations; and valet/claim tag parking services.

Amenites: Retail concourse

Retail concourse

Our retail concourse has over 75 shops, services and food retailers to meet your every need.

Amenites: PATH

PATH

Directly connected to the TD Centre, Toronto’s Path System provides direct underground access to the TTC and GO as well as 30 km of shopping, services and entertainment.

torontopath.com

Amenites: Zipcar

Zipcar

For a greener way to commute, we have 3 dedicated Zipcar parking spots located in 66 Wellington St. West P1 level.

Amenites: Art Collection

Art Collection

TD Centre boasts art pieces in all tower lobbies, entirely from Canadian artists.

Accessibility

For information on accessibility please see our AODA Policy (PDF file download)

Security and Life Safety

EMERGENCY PROCEDURES

In the event of an emergency, preparation and informed action can save lives. Below are highlighted key emergency contacts and procedures in the case of an emergency.

Medical Emergency

Immediately notify EMS at 911, then contact Building Security at 416-366-7823. If Building Security has been contacted first, follow up immediately with a call to 911. Note: To prevent further injury, try not to move the injured person.

Bomb and Relay Threats

Call Building Security at 416-366-7823.

Fire Emergency or Alarm

If smoke or fire is discovered on your floor or in any part of the complex, immediately activate the closest Manual-Pull Station.

  • Leave via stairwells.
  • Do not use the elevators.
  • Once you have exited the building, proceed to your company's designated meeting location and wait for instructions. Once the emergency is over, Fire Service clearance will be given to re-enter the building.

TD Centre utilizes a two-tone alarm system

  • Alert: A slow tone sounding 20 times per minute.
  • Evacuate: A fast tone sounding 120 times per minute.


TENANT PASSCARDS

All TDC tenants require a Tenant Passcard to enter their premises and the property during non-business hours. If you're a new employee or an existing one who has lost your card, please visit the Passcard Office on the concourse level of 77 King Street West. Office hours are from 8:00 a.m. to 1:30 p.m., Monday to Friday. If you have any questions concerning your Passcard, please contact the Passcard Security Office at 416-862-3650 or tdcpasscards@cadillacfairview.com. Important: All new Passcard forms must be completed and signed by a Tenant Representative or Office Manager. 

LOST & FOUND

If you’ve lost something we just might have it. Contact our Access Control Centre at 416-862-3651; tdcacc@cadillacfairview.com

All found items are kept for a minimum of 60 days.

Carma Smart Metering

Through Carma Smart Metering technology, tenants are able to access electricity consumption online. Knowledge is power and in this case, helps us all to reduce consumption.

www.carmasmartmetering.com/tdgraphing

If you have questions about this real-time service or require a password, contact your Facilities or Office Manager.

For more information, contact CF CONNECT at 1-800-665-1000 or cfconnect@cadillacfairview.com

Occupant Engagement Program

Lead by The Green Council, a tenant advisory steering committee, the Occupant Engagement Program (OEP) services as the impetus for building awareness, educating and acting as the vehicle for change.

Campaigns are developed with the goal of driving sustainability and wellness through engagement and behavior change, providing new opportunities for landlords, tenants and occupants to work collaboratively.

Tenants interested in joining the Green Council can contact CF Connect at cfconnect@cadillacfairview.com; 1-800-665-1000.