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Tenant Services
Tenant Services
Tenant Services


See what it feels like to have your every need taken care of.

The Cadillac Fairview approach is defined by an enthusiastic focus on anticipating and satisfying the needs of every one of our tenants. It’s a focus that drives us to create professional, hassle-free office environments and exciting shopping venues. 


We believe that the most effective tenant service is prompt, responsive, and results-oriented. That’s why Cadillac Fairview is pleased to offer CF CONNECT - a service designed to provide tenants with a web-based, instant connection to our service program.

Submit a Ticket

How connect works

Onsite Amenities

Amenites: Bike Parking

Bike Parking

Tenants enjoy exclusive access to our bicycle facility and showers.

Outdoor bike space is also available in Rio Tinto courtyard adjacent to the daycare playground.

Amenites: Yoga Classes

Yoga Classes

Cour Rio Tinto or indoor office space. Once a week during lunch time.

Amenites: Venue for special events

Venue for special events

Salle des pas perdus and Cour Rio Tinto.

Available Time

Reservation required, pricing upon request.

Amenites: Public daycare

Public daycare

Located on Level B. Contact CPE du Centre-Ville

Amenites: Bootcamp classes

Bootcamp classes

Cour Rio Tinto or indoor office space. Once a week during lunch time.

Amenites: Cardio-Boxing Classes

Cardio-Boxing Classes

Security and Life Safety

At Gare Windsor, our priority is to create and maintain a safe and secure environment for our office clients and their visitors. Of the many operational tasks that fill an average 24-hour cycle, nothing takes priority over tenant and site security. We've been in the business long enough to know that a safe and secure environment is also a positive and productive environment. Our dedicated Security and Life Safety Team monitors the building round-the-clock via foot patrols and CCTV surveillance.

Access Information

Because security is a top priority at Gare Windsor, all tenants are required to have an access card in order to access the property after normal business hours.

To obtain an access card, an email is required from an authorized Tenant Representative or Office Manager. If an access card is lost or stolen, immediately notify CF CONNECT.

After-hours: 6:00 p.m. to 6:00 a.m. Monday to Friday and 24 hours on Saturday, Sunday, and statutory holidays.

If you have any questions about your access card, please contact CF CONNECT.

Emergency Preparedness / Contact Information

We believe the more our tenants know about security and life safety issues such as emergency procedures, CPR and crime prevention, the safer they'll be. In this case, knowledge really is power. 

For more information contact our Security and Life Safety Manager at (514) 395-5129.

Life Safety Highlights:

  • Performance testing of building systems, equipment and emergency personnel
  • Fire safety and code compliance through tests, inspections, preventative maintenance and enforcement
  • Development and delivery of emergency response, contingency and recovery plans
  • Awareness training and support to internal Cadillac Fairview team and our diverse group of office clients